RETURN & EXCHANGE

RETURNS: 

Returns are accepted within 7 days of product delivery for refunds, or within 14 days for exchanges/store credit. 
If there is a problem with your item, be sure to contact us immdediately. Requests for returns/exchanges must be documented and sent via email to [email protected]. All customers are responsible for return charges. To be eleible for a refund or exchange, all merchandise must be in its orignal packaging, tagged, unsoiled, unworn, and free of any fragrances and odors. Any items that do not meet these basic reqiurements or, are non-returnable will be denied. Shipping charges are non refundable.

NON-RETURNABLE ITEMS:

Jewelry, accessories, swimwear, clearance items, intimate apparel, and gift cards/ gift certificates areall final sale. 

REFUNDS:

Refunds are processsed within 7 business days. You will be notified via email that we have received your returned item. We will also nofify you of the approval or rejection of your refund. Once a purchase has been refunded it can take anywhere from 3-5 busimess days to post to your account, depending on your bank or financial institution's policies and preocedures.

Exhanges:

Please email your exchange requests at [email protected]. Once inspection of your retum is complete (appoxiamately 1-3 busimess days), your exchanges will be sent to the same shipping fees and are waived for all exchamges (within the US) at a limit of once per transaction.

ORDER CANCELLATION :

Please read each product desription carefully. Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after 2-4 hours of it being placed. If you would like to add an item to your order: -First place your new order, then contact us to a waive/ refund of the additional shipping charge.
Shipment costs are non-refundable, and you will be responsible for all shipping expenses. Tracking numbers are recommended to document and ensure delivery of your return-shipment. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

CONTACT US: [email protected]